Consumer Guaranteed Offer

Schedule to Conditions of Offer


McDonald’s Feedback Offer


McDonald’s Australia Limited (ABN 43 008 496 928) of 21 – 29 Central Avenue, Thornleigh, New South Wales 2120; telephone: (02) 9875 6666

Offer Period

Offer Period commences at 12:01am on AEDT 1 January 2017 and ends on the date determined by the Promoter in its ultimate discretion

Eligible Claimants

Participation is only open to residents of Australia

Participating Restaurant(s)

All McDonald’s Restaurants.

However, vouchers can only be redeemed at the applicable McDonald’s Restaurant in which the Eligible Claimant provided feedback for via the feedback form located on


To claim the offer, Eligible Claimants must, during the Offer Period:

  1.  Visit (“Website”) and follow the prompts to submit feedback about a Participating Restaurant;
  2. Submit their first name, last name and email address on the Website and,
  3. Select one (1) of the following offers on the Website:

       i.         One (1) Small Fries (RRP AUD$2.20 including GST) free with any purchase;

      ii.         One (1) Soft Serve Cone (RRP AUD$0.50 including GST) free with any purchase.

       iii.         One(1) 3 packet of Chicken McNuggets ® (RRP AUD $3.00 including GST) free with any purchase

On 9:00am AEDT the day after a fully completed feedback form has been submitted on the Website and received by the Promoter, an email will be sent to the Eligible Claimant containing a relevant offer in the form of a voucher.

In order to redeem an offer, the Eligible Claimant must, within seven (7) days of the voucher being distributed:

  1. Present the valid voucher to a crew member at the Participating Restaurant that the Eligible Claimant provided feedback on; and
  2. make a purchase of any product of any value from the Participating Restaurant in order to redeem the relevant offer stipulated on the voucher.

Claim Restrictions

Limit of one (1) offer per Eligible Claimant per day. ( One time use only vouchers)

Vouchers can only be redeemed at the Participating Restaurant that the Eligible Claimant provided Feedback on.

Vouchers Expire after seven (7) days form the date of distribution. 

Vouchers cannot be used in conjunction with or to discount any other offer.

There is no limit to the number of times an Eligible Claimant may submit feedback via the Website. However, a maximum of one (1) voucher will be emailed to an Eligible Claimant per day.

Conditions of Offer

  1. Information on how to participate and Offers form part of the Schedule and these Conditions of Offer. These Conditions of Offer must be read in conjunction with the Schedule for the Offer. Participation in the Offer is deemed acceptance of the Schedule and these Conditions of Offer. Capitalised terms and expressions appearing in these Conditions of Offer are as defined in the Schedule or these Conditions of Offer. Unless the contrary intention appears, a reference to the singular includes the plural and vice versa. The Schedule will prevail to the extent of any inconsistency between the Schedule and these Conditions of Offer. If applicable, these Conditions of Offer apply to each Participating Restaurant except where context in these Conditions of Offer indicates otherwise.
  2. The Offer is open to Eligible Claimants during the Offer Period. The directors, management and employees (and their immediate families) of the Promoter, its related entities, corporations or franchisees (if applicable), printers, suppliers, providers and agencies associated with the Offer are ineligible to participate in the Offer.
  3. If Eligible Claimants are aged under 18 years: Eligible Claimants under 18 years of age must obtain the consent of their parent or legal guardian to participate in the Offer. These Conditions of Offer will bind the Eligible Claimant and their parent or legal guardian who provides their consent. An Offer will be awarded to the parent or legal guardian who consented to the Eligible Claimant participating in the Offer, on behalf of the Eligible Claimant, at the sole discretion of the Promoter.
  4. Eligible Claimants may only claim in their own name up to the Claim Limit in accordance with the Mechanic. All claims must independently comply with these Conditions of Offer.
  5. If purchase is required: Each Eligible Claimant must retain and may be required to present proof of purchase of each Eligible Product in order to claim an offer. If multiple claims are permitted, each claim must be based on the purchase of a separate Eligible Product. Selection of Eligible Products is subject to availability at each Participating Restaurant and based on reasonably anticipated demand. Eligible Products may not be available for sale in all Participating Restaurants at all times during the Offer Period. The Promoter accepts no responsibility for any Eligible Products being unavailable at a Participating Restaurant during the Offer Period.
  6. Provision of offers is subject to availability up to the relevant limit (if applicable) and based on reasonably anticipated demand. Offers may only be redeemed where they remain available at a Participating Restaurant (if applicable). Offers will only be provided following any Eligible Claimant and claim validation and verification that the Promoter requires in its sole discretion. Offers are not transferrable or exchangeable and cannot be taken as cash (unless otherwise indicated). The Promoter accepts no responsibility for any variation in Offer value. All Offer values are the recommended retail price including GST.
  7. If the Offer cannot run as planned and/or any Offer(s) become unavailable, the Promoter reserves the right in its sole discretion to modify the Offer and/or if necessary award comparable Offers or offers of equal or greater value in lieu. The Promoter, its franchisees (if applicable) and associated agencies and companies exclude all liability (including negligence) except for any liability that cannot be excluded by law (including any applicable Consumer Guarantee under the Australian Consumer Law), for any direct or indirect injury, loss and/or damage arising in any way out of the Offer. Applicable manufacturers/distributors should be contacted for all Offer warranty claims.
  8. McDonald’s is committed to helping its customers make informed decisions about their food and beverage choices. McDonald’s provides healthier food and beverage options for adults and children and ensures nutritional information is easily accessible to its customers on its websites ( /, in its restaurants and, if possible, on product packaging.