September 28, 2023

MyMacca’s App

Q: How do I play the Monopoly Game at Macca’s using my smartphone?

A: The Monopoly Game at Macca’s is available through the MyMacca’s App and allows you to scan, stash, and redeem tickets on your smartphone device. There are prompts to launch the Monopoly Game at Macca’s from inside the MyMacca’s App. Click here (https://mcdonalds.com.au/mymaccas-rewards) to find out more about the MyMacca’s app.

Q: Is the MyMacca’s App free?

A: Yes, you can download the MyMacca’s App free of charge from the Apple App Store or Google Play Store.

Q: Why can’t I find the Monopoly at Macca’s App?

A: The Monopoly Game at Macca’s can be played directly via the MyMacca’s App. The MyMacca’s App can be downloaded from the Apple App Store or Google Play Store.

Q: How can I Sign Up?

A: Log in to your existing MyMacca’s account and tap on the prompts inside the MyMacca’s App to launch the Monopoly Game at Macca’s. If you do not have a MyMacca’s account, then follow the prompts to create a MyMacca’s account, log in, and then navigate to the Monopoly Game at Macca’s.

Q: Do I have to Sign Up to participate in the promotion?

A: Food prizes won from peeled game Plays can be redeemed at any participating Australian McDonald’s restaurant. Double Play & redemption of Non-Food prizes, plus entry into the Second Chance Draw requires you to download the MyMacca’s App, create a MyMacca’s account, and opt in to play the Monopoly Game at Macca’s.

Q: How do I access the Monopoly Game at Macca’s?

A: The Monopoly Game at Macca’s can only be accessed through the MyMacca’s App. You can access the Monopoly Game at Macca’s by tapping on the Monopoly tile at the top of the home page of the MyMacca’s App. You can also access the Monopoly Game at Macca’s by tapping on “More” on the bottom of the app’s navigation, and then tapping on “Monopoly”.

Q: Do I need to allow the MyMacca’s App to send me push notifications?

A: Push notifications are not required, however allowing them will ensure you stay up to date with the Monopoly Game at Macca’s.

Q: Who can participate in the Monopoly Game at Macca’s promotion?

A: The promotion is open to Australian residents aged 15 years and older as at the time of entry. If you are aged less than 18 years old, you must obtain the consent of your parent or legal guardian to enter the promotion.

Q: What happens with the details I provide?

A: Participants are required to accept the following privacy collection statement during registration for the Monopoly Game at Macca’s:

McDonald's Australia Limited (ABN 43 008 496 928) (McDonald's) collects personal information in this platform so that you can participate in the promotion and we can contact you, administer the promotion, manage our relationship with you, provide you with products, services and information, develop and improve our services, obtain feedback, and for purposes otherwise required or permitted by law. By entering, you agree that McDonald’s may collect and use your personal information to enter the promotion & award prizes. Your information may be shared with our related bodies corporate, franchisees, suppliers, promotional partners, trusted third parties (included but not limited to authorised dealers for select prizes, data servers, and email providers) and parties otherwise required or permitted by law, in Australia or overseas countries which may include the USA, Japan, Malaysia, & Singapore. Failure to provide personal information may mean you are unable to enter the promotion, access certain content, products or services. Our Privacy Policy contains information about: (i) how you can access and correct your personal information; (ii) how you can lodge a complaint; & (iii) how a complaint will be handled. You may contact us via email: privacy@au.mcd.com or post (Attn: Privacy Officer), PO Box 392, Pennant Hills NSW 2120.

If you opted in for receiving information, promotions, and offers from McDonald's while downloading or creating your MyMacca’s account, your details may also be used to contact you.

How to Play

Q: How do I play?

A: Purchase one (1) or more eligible products from a McDonald’s restaurant while eligible products are available for sale in that McDonald’s restaurant. Carefully remove the Monopoly game Play attached on packaging to reveal a promotional message – either an INSTANT WIN message, a Collect-to-Win message, or a Chance Card message. Peeled game Plays can then be scanned in the Monopoly at Macca’s Game on the MyMacca’s App.

What is Double Play?

A: This year, selected items will be eligible for two game Plays. Simply scan your physical game Play using the Monopoly Game at Macca’s via the MyMacca’s app to unlock your second game Play digitally in the game.

Q: What is a Chance Card?

A: Chance Cards are a type of ticket found on eligible packaging and must be scanned in the MyMacca’s App for a 1 in 4 chance to win.

Q: What is the Chest?

A: The Chest is a feature in the Monopoly Game at Macca’s on the MyMacca’s App. To open and unlock the Chest, you need to scan or receive game Plays that feature a property. For every 5 properties received, you will have the opportunity to open the Chest and win a prize! There are no combos or specific colours required. Every property counts regardless of whether it is scanned, or is received through a Chance Card game. During the promotion you can open the Chest up to a maximum of 7 times.

Q: How do I obtain a game board?

A: Download the MyMacca’s App and go to the Monopoly Game at Macca’s to play & scan your physical game Plays onto the virtual gameboard. You can also ask a Crew Member or Manager from any McDonald's restaurant, while stocks last.

Q: What are the dates of the promotion?

A: The promotion starts at 00:01 (Sydney Time) on 6 September 2023 and ends at 23:59 (Sydney Time) on 29 October 2023 (the “Promotional Period”).

Eligible Products may be purchased between 00:01 (local time) on 6 September 2023 and 23:59 (local time) on 24 October 202 (inclusive) (the “Purchase Period”).

Prizing

Q: How do I redeem physical Food prizes?

Food prizes won from peeled game Plays can be redeemed at any participating Australian McDonald’s restaurant. Simply hand over your winning game Play to a crew member when ordering.

Q: How do I redeem digital Food prizes?

1. Open the Monopoly Game at Macca’s within the MyMacca’s app.
2. Locate your desired prize that you wish to claim within your STASH & tap “REDEEM” when prompted.
3. You will then be taken to the ordering section of the MyMacca’s app where you can choose to claim your prize either via a Mobile Order (it will appear in your bag) or in restaurant using your code displayed in the MyMacca’s app.

Q: Can I redeem Food prizes via McDelivery?

A: Unfortunately, Food prizes cannot be redeemed through McDelivery.

Q: How do I redeem Non-Food or Collect-to-Win prizes?

A: These prizes cannot be claimed at McDonalds restaurants. Entrants must register and claim them through the Monopoly Game at Macca’s on the MyMacca’s App.

Q: What happens to my physical or digital game Plays if I do not make a prize claim during the promotional period?

A: Instant win Non-Food and Collect-to-Win prizes that are not claimed within the promotional period will be forfeited.

Q: Do I need to retain my physical game Plays to claim a prize?

A: Yes, it is important that you keep your physical game Play(s) as you will require them to make a prize claim in the 2023 Monopoly Game at Macca's promotion. All major prize winners are subject to verification by the Promoter.

Q: Can I transfer, sell, swap, or trade my physical game Plays?

A: No. All game Plays cannot be transferred by you, to any other person, whether by gift, sale, or otherwise. Game Plays that have been transferred are invalid and therefore, a prize claim that includes any game Plays that have been transferred are invalid.

Q: Where do I find my unique game Play code?

A: Your unique game Play code is a 12-digit alphanumeric code located inside physical game Plays, just underneath the prize details.

Q: Can I use my unique game Play code to submit more than one claim?

A: No. A unique game Play code cannot be used to submit more than one claim.

Q: What prizes can be won in this year’s Monopoly Game at Macca’s®

A: Download the MyMacca’s App and open the Monopoly Game at Macca’s to see the full list of prizes up for grabs.

Q: Can I swap my prize for something else?

A: No. Prizes are not transferable or exchangeable and cannot be taken as cash. Prizes must be taken as offered and cannot be varied.

Q: If I am a prize Winner, how will I be notified?

A: Physical Instant Win Food prizes can be redeemed instantly at a participating McDonald’s restaurant. All other prizes must be claimed by following the steps listed in the Monopoly Game at Macca’s section of the MyMacca’s app. If required, winners may also be notified via phone or email after submitting a claim form in the Monopoly Game at Macca’s on the MyMacca’s App for select prizes.

Q: When must I submit my claim for my prize?

A: All prize claims must be received during the promotional period. Promotional period starts at 00:01 (Sydney Time) on 6 September 2023 and ends at 23:59 (Sydney Time) on 29 October 2023.