Promotions

How do I redeem a prize?

March 06, 2024

All tickets should be entered into the MyMacca’s app to ensure entry into the Second Chance Draw. Instant Win Food Prizes can be redeemed in store, but all other prizes must be redeemed via the app.

If you are receiving an error when trying to enter your code, please be advised of the following:
If redeeming a prize on our third party site, the unique code you require is not the code on your Surprize Fries game token, it is the one that displays when you select redeem button in your stash.

If you are still experiencing the issue, please reach out to customer service, via the Contact us page: https://mcdonalds.com.au/surprizefries-contact-us

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