June 28, 2024

Q: How do I book a birthday party at McDonald's?

A: To book a birthday party at McDonald's use the online booking system here. It's best to book well in advance to ensure your preferred date and time.
 

Q: How much does a McDonald's birthday party cost?

A: Birthday party costs start at $17.50 per person. The cost of a McDonald's birthday party varies depending on the location and the specific package chosen. 

 

Q: Can I bring my own birthday cake?

A: Policies on bringing your own birthday cake vary by location. Always check with the restaurant directly in advance. Alternatively we have birthday party cakes you can add on to your Birthday Party package.

 

Q: What is included in the birthday party package?

A: Birthday party packages typically include:

• Personal Party Host
• 90 minutes of fun and games
• Happy Meal® menu selection*
• Happy Celebration Pack per child
• Invitations and a Birthday Card
• Hats, tray mats and crayons per child
• Gift for birthday child

*Extra charges apply for 6pc Chicken McNuggets Happy Meal and other variations. 

 

Q: Can parents stay during the party?

A: Parents are welcome to stay during the party. However, space might be limited, so it’s best to confirm with the restaurant in advanced to discuss how many adults can be accommodated.

 

Q: Can I earn points with my Macca's birthday party?

A: Yes, you can earn points when you pay at the restaurant. Make sure to provide your MyMacca’s Rewards code to the crew member at the front counter when making your payment.

Please note that the maximum amount of points that can be awarded to an account at any given time is 40,000. Once you reach that amount, you will not be able to earn additional points.

 

Q: What is the duration of the birthday party?

A: A McDonald's birthday party lasts 90 mins, including time for eating, games, and activities.

 

Q: Will there be a dedicated party host?

A: Yes, McDonald's birthday parties include a dedicated party host who will help organise activities, serve food, and ensure everything runs smoothly.

 

Q: How much notice is required for booking parties?

A: McDonald’s requires at least 14 days to book a party online at www.mcdonalds.com.au/parties

If you would like to book a party in less than 14 days, please contact Customer Service, on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

Please note: It’s up to the individual restaurant to allow party bookings with less than 14 days’ notice.

 

Q: Can I book a party room for other events and functions?

A: If you would like to book the room for any other function, please contact the restaurant directly, either in-person or by calling the restaurant. Alternatively, you can contact Customer Service, on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

 

Q: Can I book a party for more than one child?

A: Yes. All you need to do is add each child’s name in the first name field of the Party Details section and then click the plus button after each one to add an extra party child on the online booking form at www.mcdonalds.com.au/parties

 

Q: What if I have more party guests than the maximum party room/area capacity?

A: The maximum capacity of party areas has been set so that all guests can fit safely and comfortably. If you have any concerns, please contact the restaurant directly either in-person or by calling the restaurant. Alternatively, you can contact Customer Service, on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

 

Q: How can I make changes to my current booking?

A: To make changes to bookings, customers need to call customer service on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

 

Q: How can I cancel my McDonald’s Birthday Party?

A: To cancel your birthday party, please call McDonald’s Customer Service, on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

 

Q: Why aren’t all Macca’s restaurants participating in Birthday Parties?

A: We have selected McDonald’s restaurants around Australia that offer the best facilities for customers to have their McDonald’s Birthday Party and the list of participating restaurants is constantly updated, so be sure to check back later if your local Macca’s isn’t offering them yet. To view your nearest restaurant that offers Macca’s Birthday Parties, visit www.mcdonalds.com.au/parties or contact our friendly customer service team, on 02 9875 7100. Customer service hours operating are:

• Mon – Fri: 8am-5:30pm Syd time
• Sat & Sun: 9am- 6pm Syd time

 

Q: Are Happy Meal toys included in Macca’s Birthday Parties?

A: Yes, Happy Meal toys are included as part of the McDonald’s Birthday Party Classic Package.