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Safety
October 03, 2024
McDonald’s is committed to fostering safe, respectful, and inclusive restaurants to protect the physical and psychological safety of all team members and customers, including children. We take reasonable and appropriate steps for our restaurants to be a place where children are able to have fun whilst feeling safe and respected. All McDonald’s restaurant teams are trained in the role they play in creating a safe, respectful and inclusive workplace. Processes are in place to ensure all restaurant team members have valid clearances to work with children or young people (as required).
Our differences make us who we are, and we recognise the importance of celebrating different cultures, backgrounds, perspectives, and experiences, including Aboriginal and Torres Strait Islanders children and adults. We are guided by our Values of inclusion, integrity and family and among our actions and commitments are our partnerships with JobSupport and the Australian Disability Network and, more recently, McDonald’s Australia’s Reconciliation Action Plan.
Across our McDonald’s System, we regularly engage with Aboriginal and Torres Strait Islanders, as employees in our corporate offices and restaurants, as members of the communities we serve, and through sponsorship of grassroots causes and groups. Our vision is for McDonald’s offices and restaurants to continue to be spaces where Aboriginal and Torres Strait Islander people, especially children, are welcomed, acknowledged, respected, celebrated, and feel safe.
If you have any feedback or concerns about the safety and wellbeing of a child at our restaurant, please contact Customer Service here. We will appropriately address feedback or concerns raised.