Got questions? We’ve got answers.

How do I get a job at McDonald’s? 

Find out more about being a McDonald’s employee and apply online in our careers section.

How do I book a birthday party at McDonald's?

In response to the ongoing pandemic, we’re not currently accepting bookings for birthday parties at our restaurants.

How do I find out about opening a McDonald's restaurant? 

Find out more about operating a McDonald’s® restaurant in our franchisee section.

Does McDonald's recycle? 

All our restaurants recycle, from cardboard to used cooking oil. As cardboard contributes to around 50% to total kitchen refuse by volume, this is a big reduction of waste.

Find out more about our other environmental initiatives in our Macca's & the Environment section.

How do I hire Orange Bowl cordial? 

To hire an esky of Orange Bowl cordial for an event, please contact your local McDonald's restaurant.

Why do your prices vary between restaurants? 

Each McDonald’s restaurant has a unique set of characteristics that can impact on pricing. For example, trading hours, customer traffic patterns and product demand differ. Many restaurants also offer a range of different service options such as drive-thru, McCafé or 24 hour trading.

How do I become a supplier? 

Thanks for your interest in becoming one of our suppliers. However, we already have approved suppliers and contractors and are not accepting any new suppliers.

I’ve got a suggestion for a new product. 

Every year, we get plenty of new product suggestions. To prevent any possible misunderstandings or infringements, we’ve had to adopt a strict policy of not accepting ideas from outside our McDonald’s system. While we may be missing out on some great ideas, we’ve had to take this position.

How do I use your free Wi-Fry®

Connecting is simple: When in the McDonald’s restaurant, just turn on your Wi-Fi on your device. Then select “Macca’s Free Wi-Fry®” from the available wireless networks and open the Internet browser. You will be pointed to the McDonald’s splash page where you can select the GO ONLINE button.

If the browser doesn’t open automatically then you will need to open your browser manually and then type in the following URL: (http://whatson).

Do you ever request bank or credit card details for surveys or for personal information? 

No, never. 

Sometimes we’re the target of fraudulent email and online activity, but we are not the source of or affiliated with these emails or websites in any way. We only use reputable research companies and would never request bank or credit card details.

If you receive any emails or view online activity purporting to come from McDonald's that is seeking bank or credit card details, please lodge a complaint with the Australian Communications and Media Authority.