About Macca's®

FAQs

Got questions? We’ve got answers.

How do I get a job at McDonald’s? 

Find out more about being McDonald’s employee and apply online in our careers section.

How do I book a birthday party at McDonald's?

Birthday parties can now be managed and booked online.

How do I get sponsorship for my club? 

All the information you need can be found in our sponsorship section.

Can you send me information for my student assignment? 

For information about McDonald's®, take a look at our CSR report.

How do I find out about opening a McDonald's restaurant? 

Find out more about operating a McDonald’s® restaurant in our franchisee section.

Does McDonald's recycle? 

All our restaurants recycle, from cardboard to used cooking oil. As cardboard contributes to around 50% to total kitchen refuse by volume, this is a big reduction of waste.

Find out more about our other environmental initiatives in our CSR report.

How do I hire Orange Bowl cordial? 

To hire an esky of Orange Bowl cordial for an event, please contact your local McDonald's restaurant.

Why do your prices vary between restaurants? 

We’ve always set recommended prices for our company-owned restaurants. However, with more than 70% of restaurants owned and operated by franchisees, our licensed restaurants will always have the power to set their own pricing.

How do I become a supplier? 

Thanks for your interest in becoming one of our suppliers. However, we already have approved suppliers and contractors and are not accepting any new suppliers.

I’ve got a suggestion for a new product. 

Every year, we get plenty of new product suggestions. To prevent any possible misunderstandings or infringements, we’ve had to adopt a strict policy of not accepting ideas from outside our McDonald’s system. While we may be missing out on some great ideas, we’ve had to take this position.

How do I use your free Wi-Fi? 

We offer our customers free access to the internet in selected restaurants. Find your nearest Wi-Fi ready restaurant with our locator.

Do you ever request bank or credit card details for surveys or for personal information? 

No, never. 

Sometimes we’re the target of fraudulent email and online activity, but we are not the source of or affiliated with these emails or websites in any way. We only use reputable research companies and would never request bank or credit card details.

If you receive any emails or view online activity purporting to come from McDonald's that is seeking bank or credit card details, please lodge a complaint with the Australian Communications and Media Authority.