Responsibility

Meet the Suppliers

Introducing the suppliers who brought you your Macca’s®.

  • Macca’s supply chain is unique. Our supply chain model is based on a culture of partnership and collaboration which makes it possible for us to serve consistently safe and high quality food.

    It is important to us that our suppliers operate sustainable and profitable businesses and benefit from their partnership with McDonald’s Australia. It is equally important to us that we source our products in a responsible and ethical manner that contributes to the development of sustainable agriculture and food manufacturing processes.

    Within our supply chain we consider that we have responsibilities to our suppliers and the community in three key areas:

    • Economic
    • Ethical
    • Environmental

    Economic

    Macca’s is committed to supporting Australian producers and manufacturers and our first preference is always to source produce from within Australia whenever it is viable and appropriate to do so. In recent years approximately 94-92 per cent of our food and packaging needs have been manufactured in Australia.

    In an average year Macca's spends more than $650 million on Australian produce.

    This includes purchasing an average of:

    • More than 400 million hamburger buns
    • More than 90 million English muffins
    • More than 75 million kilos of potatoes
    • 27.8 million kilos of beef
    • 660,000 kilos of sliced and diced apples
    • 21.4 million kilos of chicken
    • More than 87 million eggs
    • More than 10 million kilos of fresh produce
    • More than 51 million litres of milk, including shake and sundae mix

    McDonald’s does not own any businesses that supply to us and we have long term relationships in place with many of our suppliers, for example, we have been working with Ingham for over 25 years and Quality Bakers for 40 years.


    Ethical

    We know that our influence in the market place brings with it a responsibility to ask for more than quality and price. As well as our environmental guidelines for suppliers, we have guidelines and programs in place in relation to social responsibility and animal welfare.

    • The foundation of our social responsibility supplier program is our global Code of Conduct for Suppliers which outlines McDonald’s minimum requirements in the areas of employment and workplace practices. The aim of this program is to protect the health, safety and human rights of workers and audits are regularly conducted in Australia to ensure suppliers are meeting our social responsibility expectations.
    • Our animal welfare expectations currently meet or exceed all minimum standards in Australia. We also adhere to McDonald’s Animal Welfare Guiding Principles in relation to animal welfare. We believe that animals should be  ‘free from cruelty, abuse and neglect’. Our guidelines are based on technical standards and a comprehensive audit program which was developed using the knowledge of third party experts. To ensure supplier compliance, our beef, poultry and pork suppliers’ processing plants are annually audited by independent third party auditors from AUS-MEAT.


    Environmental

    Specifically we work with all our suppliers to assist them to provide us with an uninterrupted, long term supply of quality food and packaging in a way that minimises our impact on the environment. We also encourage the protection of resources that our suppliers share with the communities in which they operate.

    We use a scorecard to measure supplier environmental performance for water, energy, waste and air quality related to the manufacture of McDonald’s beef, poultry, pork, potato and bakery products. Our major consumer packaging suppliers also participate in this scorecard. Some of our suppliers have made significant improvements to their business operations and have been acknowledged for this in Australia and internationally.

    For more information about McDonald’s sustainable supply chain practices please download our 2012 Corporate Responsibility and Sustainability Report.

  • Macca’s success relies on the “three legged stool” of the McDonald’s System – suppliers, franchisees and company employees – working effectively together to supply safe, quality food to the restaurants while also delivering value to our customers.

    Some of Macca’s most significant supply partners in Australia include:

    • OSI – beef, chicken products and fish;
    • Martin Brower - distribution;
    • Australian Food Corporation – beef;
    • Inghams Enterprises – chicken products;
    • Simplot – fries and hash browns;
    • McCain – fries and hashbrowns;
    • ARYZTA – buns, English muffins, hotcakes, McCafe cakes;
    • Fonterra – cheese, shake and sundae mixes.

    Sustainable success stories

    Many of our suppliers are making improvements, setting standards and being acknowledged for their quality environmental and employment practices. Some examples include:

    • French Fries supplier, McCain, has developed a new potato variety that meets McDonald’s quality requirements whilst providing greater productivity and environmental benefits. The potato uses significantly less irrigation water than other potato crops. In comparison to the potato variety used primarily by McDonald’s, this new variety is also more adaptable to dry conditions and more resistant to common pests and diseases. This means a reduction in the pesticide and fungicide used by farmers and also makes the safe storage of the potato simpler.
    • With a commitment to reducing waste to landfill McKey Distribution recycles all waste cardboard and pallet wrap generated by incoming goods at each of their six Australian distribution centres. 
    • Consumer packaging comes from legal and acceptable sources.