Responsibility

Macca's® People

An employer of opportunity.

At Macca’s, people are the key to our success.

With some 90,000 people employed by McDonald’s Australia, we are one of the largest employers and trainers in Australia.

From our franchisees, to our corporate staff, to our restaurant managers and crew; our people make the difference in the quality of our customers’ experience.

Our People Mission at McDonald’s Australia is to be recognised as an ‘Employer of Opportunity’. This means that we are continually working to provide an employment experience that our employees will always value.

A fair workplace

McDonald’s is committed to providing an environment where everyone can expect to be treated with dignity and respect. We promote equal employment opportunity (EEO) to ensure that our employees enjoy a harmonious work environment that is free from harassment, bullying and discrimination.

Diversity & inclusion

As part of Macca’s commitment to diversity, we take an inclusive and flexible approach to employment. Macca’s enables the cultural and personal differences of our people and we value the contribution that these differences make to our business.  

We take positive steps to ensure that job satisfaction and the potential to develop in the workplace are not related to gender, age, race, colour, national origin, religious belief, marital status, sexual preference, pregnancy, family responsibilities or employment status.

Promotion on merit

At Macca’s, we believe in putting “aces in their places”. This means that in recruiting, training, developing and identifying employees for advancement; opportunities are available to all, and our decisions are based on individual performance and ability.

Being disability-confident

Macca’s has a long-standing ‘top level’ commitment to supporting employment opportunities for people with disability. Through the employment of hundreds of individuals with disabilities throughout Australia, we are already part of an extensive network of community organisations, groups and citizens, pro-active in supporting people with disability.

We also aim to ensure that we continue to address the needs of people with disability who visit Macca’s restaurants. Our training programs aim to ensure that our people become ‘disability confident’ so that our customers with disability always receive helpful and respectful service.

Employer of choice for women

Macca’s was recognised as an ‘Employer of Choice for Women’ in 2008 and we are on the Board of Advisers for the Diversity Council of Australia. Women make up a large proportion of our workforce – from our Restaurant Managers, to our Senior Executives and our current Managing Director, Catriona Noble.

We offer many family-friendly initiatives such as Paid Parental Leave, Summer Working Hours and our Fifth-Week Annual Leave incentive.

We also have a series of benefits for our office staff such as discounted rates with child care providers, car washing, dry cleaning, podiatry and massage. Such benefits recognise the needs of employees who do not work in the restaurant environment and as such are unable to work flexible shift patterns.

A responsible employer of students

McDonald’s is major employer of young people in Australia and we take seriously, our responsibility to ensure an appropriate balance between schooling and employment.

We have a Responsible Student Policy to support the academic commitments of young people and a flexible rostering system that accommodates work and study.

Indigenous employment

McDonald’s is a signatory to the Corporate Leaders for Indigenous Employment Strategy and are working to provide increased and more effective training and employment opportunities for Indigenous Australians.