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Managing your account

Deleting your account

May 23, 2022

Life is a game of changing!

How do I update my MyMacca's account information?

To update your account information:

1. Open the MyMacca's app and sign in
2. Tap 'More' on the bottom of the screen
3. Tap 'Personal Settings'
4. Make any changes to your name, phone number, password and postcode.

How do I delete my MyMacca's account?

When you delete your account, all your points, offers or rewards earned will also be lost and will not be able to be recovered. Additionally, all of your MyMacca's app data will be lost and this action cannot be undone.

If you wish to delete your account:

1. Open the MyMacca's app and sign in
2. Tap 'More' on the bottom of the screen
3. Tap 'Profile'
4. Tap 'Delete Account'

For more information about account details, check out our MyMacca's Mobile Order and Pay FAQ's here.

Alternatively, if you have lost access to app on your phone you can also contact us using https://mcdonalds.my.site.com/contactus/s/contact-us-form requesting for your account to be deleted. 

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